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Often times we see some of the highest coupon values when new products launch. While this makes for awesome deals (and is lots of fun), it is actually not always a good thing. Lately we have seen a some of these new products getting very negative feedback from users.
I am not wanting to call out products and say you shouldn’t buy them, but I do want you to do your due diligence to make sure that even free items are safe items. Use google to search for reviews or the easiest way is to read reviews on sites like Amazon (even for groceries).
Two examples that you may want to research before using:
Waggin Train Dog Treats
Suave Keratin 30 Day Treatment
What do you do if you have a bad experience with a product?
You have a few options if you bought something and really don’t like it. I would always call company and lodge a complaint. They will offer to send you coupons for another product, which is probably not what you want, so try and see if they have another solution. If they don’t offer to refund you, then you can take it back to the store that you purchased it from. Most will give you a refund in the store (or store credit). Remember to be nice at the store, they don’t make this product and odds are it’s not really their fault that it was a bad product.
For some of you, I would urge you to not stop there. If the product made you or a family member ill or harmed you, I would lodge a complaint with your state commerce office, and possibly even do an online review at Amazon or other review places.
Do you have any advice for dealing with bad products?