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Update: ShopAtHome just sent out an email stating that ALL Magazines.com purchases made yesterday for All You will be honored with EXTRA Cash Back.
Yesterday I posted a deal that was only good for the day and made All You Magazine a great price after cash back. I woke up this morning to learn that after the fact, All You Magazine and Shopathome are not honoring the 50% cash back on All You. They are giving you 28% cash back, but it’s not what you expected when you placed the deal. All You really doesn’t want you to get a deal on a magazine that is about saving money… If you ordered other magazines yesterday you are fine, you will get the 50% cash back as promised.
What does this mean:
You bought a 2 year subscription for $34. You will get 28% back in your shopathome account, or $9.52. Making your magazine $24.48 or $1.02 an issue. That is still a pretty good deal, it’s just not what we thought it would be.
What you need to do:
If you placed an order after lunchtime yesterday and you want to cancel your order:
“Simply call Customer Care toll-free at 1-800-MAGAZINES (800-624-2946) weekdays from 7:00 a.m. to 9:00 p.m. CT or on Saturday from 9:30 a.m. to 6:00 p.m. CT. Or, if you’d prefer, click here to contact us by e-mail us or to use our fast, convenient Live Chat service. When contacting us about an order, please be sure to include your name, address, magazine title(s) and confirmation number(s).”
I have to say it is very frustrating to get deals together just to have a company come back and not honor the deal. I’m sorry for your frustration too as you have to now take an extra step to fix it. Please know that I work very hard to make sure each deal is correct and good before posting and I hope that you don’t lose confidence in that.
