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If you have a problem or issue with a store the best thing you can do is to call the corporate office.It only takes a minute to lodge a complaint but it can solve some serious headaches for you in the future.Odds are it will take you less time to call the corporate office than you would spend arguing with cashier and store manager every time you go in that store.
What should you call corporate about:
Any “new policy” that is completely different from what you know has been the policy in the past.
- “We no longer take printable coupons”
- “You can’t stack a store coupon and manufacturer coupon”
- “We can’t double that coupon because the item would be free”
A cashier or store manager that treats you like a criminal or thief for using coupons.
Any other bad experience (or good experience).
**Good experiences are great to share and help to encourage your store**
You might feel like you are bothering them or wasting their time, but there is a person at that corporate office whose entire job is to answer the phone and take complaints and compliments.You are not pulling someone from some other job in the company.
If you think someone else will call and complain, realize that if one person calls it is noted and maybe fixed but if two or more people call action is taken to solve the problem.
What do you need:
Before you call get your store number or location handy.It is usually printed on your receipt.This is needed no matter the purpose of your call.They can look it up for you but it makes it easier for you to know it.
If you are calling about a particular product have the box/packaging handy they will need numbers off of it.
If you have a compliment or complaint about a specific person then knowing their name does help.
Alright I’ll call, what’s the number?
Publix: 1-800-242-1227 or email
Kroger: 1-866-221-4141 or email
Bi-Lo: 1-800-862-9293 or email
Food Lion: 1-800-210-9569 or email
Harris Teeter: 1-800-432-6111 or email
Harveys: 1-866-652-6090 or email
Ingles: 1-828-669-2941 or email
H-E-B: 1-800-432-3113 or email
Winn-Dixie: 1-866-946-6349 or email
Sweetbay: 1-888-218-3890 or email
CVS: 1-888-607-4287 or email – customercare@cvs.com
Walgreens: 1-877-250-5823 or email
Rite Aid: 1-800-748-3243 or email
Wal-Mart: 1-800-925-6278 or email
Target: 1-800-440-0680 or email
